Warranty & Returns Policy
Clients will have a period of 3 working days from date of delivery to notify TechSupplies of a problem with their order.
This applies to dead on arrival products, damaged products, or missing products.
Return and Credit of Goods
TechSupplies requires notification of return within 7 working days from date of delivery.
firstname.lastname@example.org to obtain a Return Authorisation number. The Return Authorisation number
is valid for 14 working days for a credit return.
All credit returns must be in original, unopened condition with all seals unbroken. Opened or damaged products will not
be acceptable for return.
It will be the responsibility of the purchaser for the cost of returning goods to TechSupplies. Please include with your
return the Return Authorisation number as per instructions supplied by us.
A restocking fee will apply to returned goods at 10% of the purchase price. Please choose carefully, as some products
are sold on a no returns basis. These products will be labelled ‘no returns’ on the TechSupplies consignment notice.
Warranty Return Policy
As all of our products are sourced locally from within Australia your goods will be covered by our local manufacturer’s
warranties. We do not sell grey goods or imported products that may not have legal warranty within Australia.
Please contact the manufacturer of your purchased product for warranty information.
Privacy & Fraud Policy
Information Collected by TechSupplies
In processing your order we will need to know your name, email address, delivery address and billing address. This
enables us to complete the order and notify you of receipt, payment and freight details. The information you supply to
us is confidential, and will not be made available to third parties.
We will only collect this information from you at the time of your order. You can browse through our website anonymously
at all other times.
If you feel uncomfortable shopping online please feel free to fax, email or phone us your order.