inkandtonersupplies.com.au

Contact Us

TechSupplies Australia Pty Ltd
ABN: 66 111 683 213

PO Box 5362
Q Super Centre
Mermaid Waters
QLD 4218

Phone: 1300 653 463

Fax: 1300 653 483

Accounts enquiries:
admin@techsupplies.com.au

For product enquiries, pricing and quantity discount information:
admin@techsupplies.com.au

For delivery and after sales enquiries:
customercare@techsupplies.com.au

Payments

By Direct Deposit to -
Westpac
BSB - 032250
Account – 208521
Account Name - TechSupplies Australia Pty Ltd
We also accept payment by cheque (products are shipped once funds are cleared).

Freight Policy

Proof of Delivery

We will confirm when we have received your order, and successful transaction of your payment via email.

Delivery by Express Post unless otherwise requested.

Free Delivery

We offer free delivery with orders over $100.00 (including GST).

Other parcels at $9.90 each by Courier or Express Post, $5.00 by Standard post.

Delivery Times

Please allow 1-2 days for delivery, depending on the time of order placement and clearance of payment.

Cancelled Orders

Cancelled orders will attract an administration fee restocking fee. Please contact us immediately should you wish to cancel your order.

Warranty & Returns Policy

Delivery Problems

Clients will have a period of 3 working days from date of delivery to notify TechSupplies of a problem with their order. This applies to dead on arrival products, damaged products, or missing products.

Return and Credit of Goods

TechSupplies requires notification of return within 7 working days from date of delivery.

Please contact
customercare@techsupplies.com.au to obtain a Return Authorisation number. The Return Authorisation number is valid for 14 working days for a credit return.

All credit returns must be in original, unopened condition with all seals unbroken. Opened or damaged products will not be acceptable for return.

It will be the responsibility of the purchaser for the cost of returning goods to TechSupplies. Please include with your return the Return Authorisation number as per instructions supplied by us.

A restocking fee will apply to returned goods at 10% of the purchase price. Please choose carefully, as some products are sold on a no returns basis. These products will be labelled ‘no returns’ on the TechSupplies consignment notice.

Warranty Return Policy

As all of our products are sourced locally from within Australia your goods will be covered by our local manufacturer’s warranties. We do not sell grey goods or imported products that may not have legal warranty within Australia.

Please contact the manufacturer of your purchased product for warranty information.

Privacy & Fraud Policy

Information Collected by TechSupplies

In processing your order we will need to know your name, email address, delivery address and billing address. This enables us to complete the order and notify you of receipt, payment and freight details. The information you supply to us is confidential, and will not be made available to third parties.

We will only collect this information from you at the time of your order. You can browse through our website anonymously at all other times.

If you feel uncomfortable shopping online please feel free to fax, email or phone us your order.